| LEADER : 00000nam 2200000uu 4500 |
| 008 220825s2020||||th 000 0 eng d |
| 020 ^a9781492039594 ^qpaperback |
| 050 00 ^aHD9980.5 ^b.S754 2020 |
| 099 ^aDBTM |
| 100 1 ^aStickdorn, Marc. |
| 245 10 ^aThis is service design methods, a companion to This is service design doing : ^bexpanded service design thinking methods for real projects / ^cedited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider. |
| 246 30 ^aExpanded service design thinking methods for real projects |
| 250 ^aFourth edition. |
| 260 1 ^aSebastopol, CA : ^bO^'Reilly Media, Inc., ^c[2020] |
| 300 ^a233 pages : ^bcolor illustrations ; ^c19 x 23 cm |
| 504 ^aIncludes bibliographical references and index. |
| 505 0 ^aResearch methods -- Ideation methods -- Prototyping methods -- Facilitation methods. |
| 520 ^aIn this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips and tricks for activities, within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book ^"This is service design doing^" (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format.^"--Page 4 of cover. |
| 650 0 ^aService industries ^xManagement. |
| 700 1 ^aLawrence, Adam |
| 700 1 ^aHormess, Markus |
| 700 1 ^aSchneider, Jakob ^c(Economist) |
| 700 1 ^aStickdorn, Marc. ^tThis is service design doing. ^iComplemented by (work): |
| 999 ^aปวีนา ภู่ทอง |
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